IT and Network Administrator

Joining us in this alarm and security IT Network Administrator role! Great chance to show your craft off, and work together with a great team solving problems.
Scroll to content
  • IT and Network Administrator needed!
  • Manage the optimal performance of our technology and systems.
  • Be part of a work culture that fosters talent, energy and high achievers

SECURELY®, the brand name of Electra Services Limited, is a 100% New Zealand owned company sitting within the Electra Group. Electra has been in the business of delivering 24/7 critical services to the community since the 1920s.

SECURELY® is a trust-owned organisation, based in Levin, regional New Zealand, something we are proud of, and it’s a big part of our culture and the way we do business.

Our Locations

SECURELY® has three office locations: Head Office Levin, Tauranga, and Lower Hutt with employees throughout the country.

About the role

You will be managing a network of cloud-based servers and systems, ensuring the highest levels of system availability at all times including the seamless connectivity to our telephony platform and other ICT platforms  This ultimately of course ensures our customers receive reliable and uninterrupted monitoring of their alarms.  Given that responsibility that will require you to be an escalation point, offering technical expertise 24/7 for the trickier issues that may arise occasionally. 

You will be support the testing and deployment of new alarm technology into our business and support internal teams with the technical support that they need. You will support to resolve any communication/and or configuration issues as they arise. Your customer focused approach and ability to show leadership through technical challenges, both to manage, investigate and resolve with the right solution will be one of your keys to success.

About you:

You’ll bring 2 + years of experience in administering ICT platforms, ideally from within a similar background/environment or have a passion working in and around communications and signaling.  Your talent includes the ability to work autonomously, juggling priorities and tasks that will require you mixing people skills with technical nous.

Ideally, you will have experience with Response platforms/software ( CAMs, Essence or Patriot). Your previous experience in Security/Medical Alarm systems will also be highly advantageous.    

Bottom line, while you can speak signaling, receivers and alarms, understanding how they work, you will be working right across the systems stack to ensure our systems function at their optimal to maintain a resilient and high quality service to our customers that depend on their alarm for safety and independence.

Ideally you hold a relevant ICT related qualification with a recognised tertiary institute, Office tools, Excel, Access, Power BI and MS SQL, Splunk is a given.

What’s on offer? 

We’ll pay you handsomely, offer training and development plus opportunities to help shape the way we work, and flexible and remote work options too!  

Or, know someone who would be a perfect fit? Let them know!


25 Bristol Street
5510 Levin Directions 0212022809 View page

Electra Benefits

We offer some great benefits and perks when working at Electra, See these below!

  • Training and Development 💻🌏

    The continued training and development of our staff keeps them motivated, challenged and keen to continue their employment with us!

    Alongside our Line Mechanic Traineeship, we have also facilitated more than 12 industry-related courses, and we’ve spent more than $13.4m in training our staff!

    What does this mean for you? The chance to hone your skills, learn new ones, and progress through the organisation.

  • Health and Wellbeing🏥♥

    At Electra, we’re committed to the health and wellbeing of all of our staff. Below, see what we offer, it’s pretty amazing!

    • Medical Insurance through Southern Cross to our employees, and discounts to their immediate families.

    • Southern Cross members can enjoy additional benefits from their Wellbeing
    partners, such as Specsavers, OPSM,
    Lumino the Dentists, Southern Cross Pet
    Insurance and many more.

    • Life Insurance cover – for our permanent staff members who work more than 15 hours per week.

    • Voluntary flu vaccinations for our employees are provided.

    • Bi-annual mole checks are available to our employees.

    • We offer an Employee Assistance Program to support our staff. We know that people navigate good times and bad times, our EAP program provides confidential counselling services and practical assistance to assist with mental and physical wellbeing struggles.

    • Introducing our “Fit for work” program – This approach prepares our field crews for the day through physical warm-ups and ensure complete recovery for those in physical jobs out in the field through physical warm-downs.

    • Other on-going wellbeing initiatives such as assisting with financial wellbeing. Employees have the opportunity to meet with a Financial Advisor to seek advice on reducing debt, investments, reviewing mortgage and interest rates, just to name a few.

    • Ergonomic work-stations and electronic standing desks are provided to suit everyone’s physical wellbeing.

  • A commitment to your safety🥽🦺

    We are committed to industry safety best practice and want to ensure you get home safely each and every day. We provide the most suitable and up-to-date PPE available to all of our field staff.

  • Competitive Remuneration💲💰

    We know that attracting and retaining the best talent in the market is tough. That is why we are committed to providing market-leading remuneration across our roles. Couple this with our regional locations and the affordable house pricing that comes with them, you’ll be well looked after.

  • Superannuation💲💰

    We offer Kiwisaver across the Electra Group with a company scheme tailored specifically to our staff.

  • Free on and off-site parking available 🚗👮‍♀️

  • Relocation 🏠✈

    Relocation assistance will be considered on a case by case basis.

Workplace and Culture

Across the region, we strive to (and think we’re doing an excellent job) of making Electra a fun, inclusive, challenging, innovative and safe place to work!

We pride ourselves on our core values, of Safety, Respect, Professional, Accountable and Integrity, and these values flow through every facet of work we undertake.

We work hard, but we also love to have fun, from plentiful celebrations to Line Mechanic competitions, quiz nights and family fun days, we sure know how to come together.

Already working at Electra Limited?

Let’s recruit together and find your next colleague.


Applicant tracking system by Teamtailor